Your Wellbeing is Our Priority

662com Responsible Gaming

Gaming is entertainment, not an obligation. 662com wants you to always play safely, healthily, and with genuine enjoyment. Our responsible gaming tools and guides are here whenever you need them.

18+ Only 24/7 Support Voluntary Limit Controls
18+
Adults Only
24/7
Help & Support Services
5
Voluntary Limit Controls Tool
72 hours
Break Options

For Responsible Gaming Our Protection Measures

662com believes that healthy, mindful gaming is what real enjoyment looks like. That's why we've built a range of tools to help you stay in control.

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limits. Keeping your budget in check has never been easier.

Session Time Limit

Decide how long you'll play before you start. When the time is up, the system will notify you.

Break Options

You can take a temporary break from gaming for anywhere between 24 hours and 6 weeks.

Self-Exclusion Feature

If you need a longer break, you can self-exclude for anywhere from 6 months to 5 years.

Loss Limit Setting

Set a loss limit before each session and stick to it to avoid spending more than you intended.

Help Center

Our live support team is available around the clock to help you with any issue.

What is Responsible Gaming?

Responsible gaming means treating gaming purely as entertainment and taking care of your time, money, and mental wellbeing accordingly. At 662com, we believe online gaming is only truly enjoyable when it is approached mindfully and in moderation.

Many people assume responsible gaming guidelines only apply to those who already have a problem. In reality, they apply to everyone. Every player should stay aware — how much time you're spending, how much you're wagering, and how gaming is affecting your daily life.

662com's responsible gaming policy is entirely player-centred. We want you to make free, informed decisions. Our platform gives you all the tools you need to stay in control — no pressure, no judgment.

Remember: Never treat gaming as a source of income. It is purely entertainment. Chasing losses with bigger bets is never a wise decision.

Core Principles of Responsible Gaming

  • Only bet money you can afford to lose.
  • Set aside a specific time for gaming and stick to it.
  • Don't use gaming as a substitute for spending time with family and friends.
  • Stay away from gaming when you are feeling down or stressed.
  • After a loss, do not chase it by placing more bets to try to win the money back.
  • Never play while under the influence of alcohol or medication.

Recognise the Signs of Gaming Addiction

Gaming addiction develops gradually — often without you noticing. 662com highlights some common warning signs to help you stay aware. If you recognise one or more of these in your own life, seek help now.

Caution: If the following signs appear on a recurring basis, it may indicate a gaming problem.

Financial Signs

  • You are spending more money than your budget allows.
  • Placing increasingly larger bets in an attempt to recover losses.
  • Taking out loans or asking family for money to cover gaming costs.
  • Spending money on gaming instead of covering essential expenses.

Behavioural Signs

  • Spending far more time gaming than you planned.
  • Feeling restless or irritable when you're not gaming.
  • Hiding your gaming habits from family and friends.
  • Neglecting work, studies, or responsibilities to keep playing.

Psychological Signs

  • Feeling like something is missing whenever you're not gaming.
  • Feeling angry, frustrated, or depressed after a loss.
  • Wanting to stop gaming but finding you can't.
  • Wanting to play more when you win — and the same when you lose.

662com's Protection Tools

On 662com's responsible gaming platform, you are in full control of your own gaming. All our protection tools are completely free and available to use at any time.

1. Deposit Limit

You can set daily, weekly, or monthly deposit limits at any time. Limits take effect immediately once set. If you want to raise a limit, a 7-day waiting period applies — this is in place to protect you.

2. Loss Limit

Decide in advance the maximum amount in BDT you are willing to lose in a given period. Once you reach that limit, the system will automatically prevent you from placing further bets in that session.

3. Session Time Limit

Set a maximum duration for each gaming session. When the time is up, you'll receive a notification and the session will end automatically.

4. Cooling-Off Period

Take a break from gaming for 24 hours, 72 hours, or 1 to 6 weeks. During this period your account remains active, but you will not be able to play games or place bets.

5. Self-Exclusion

If you are experiencing long-term issues, you can fully self-exclude from the platform for 6 months, 1 year, or 5 years. During this period, you will not receive any promotional communications either.

How do I activate it? Go to Account Settings → select the "Responsible Gaming" tab → choose your preferred limits or break options. You can also reach us directly via live chat.

Self-Assessment

Answer the following questions honestly. If you answer "Yes" to 3 or more, please get in touch with us.

1
Have you spent more time or money on gaming than you originally planned?
2
Do you want to stop gaming but find it difficult or impossible?
3
Is gaming causing problems with your family, friends, or at work?
4
Are you repeatedly playing to try to win back money you have lost?
5
Are you lying to family or loved ones about your gaming habits?
6
Are you borrowing money or selling assets to fund your gaming?
3 or more "Yes" answers? Talk to our support team now or activate the self-exclusion feature. We're here to help, not to judge.

Steps to Get Help

Acknowledging a problem takes courage. Getting responsible gambling support at 662com is simple. Just follow the steps below.

1
Know Yourself

Answer the self-assessment questions honestly and take a clear look at where your gaming habits stand.

2
Set Limits

Go to your account settings and set deposit, loss, or session limits. It's the first step toward taking back control.

3
Take a Break

If needed, activate a 72-hour cooling-off period. Taking a step back makes it easier to think clearly and make better decisions.

4
Talk to the Support Team

Reach us via 24/7 live chat or email. We will assist you with full confidentiality.

5
Seek Professional Help

If needed, speak with a mental health professional or addiction counselor. This is not a sign of weakness — it takes real courage.


Advice for Parents & Guardians

662com is firmly committed to keeping anyone under 18 away from gaming. That said, parents and guardians also have a role to play.

Protect Children from Online Gaming

  • Use a strong password for your 662com account and keep it out of reach of children.
  • Enable parental controls on the browser of any shared device.
  • Always log out after every gaming session.
  • Have open conversations with children about the risks of online gaming.

If you suspect that a minor has accessed your account, please notify our support team immediately. We will take prompt action.

Remember: If a person under 18 is identified, their account will be closed immediately and any deposited funds will be returned.

Frequently Asked Questions (FAQ)

Log in to your account → Settings → click the "Responsible Gaming" tab. From there you can set deposit limits, loss limits, and session time limits. Contact us via live chat for any assistance.

Yes. Any balance remaining in your account when Self-Exclusion is activated can be withdrawn in accordance with the applicable withdrawal rules. Contact the support team for more details.

A cooling-off period is a temporary break — from 24 hours up to 6 weeks. Once it ends, access is automatically restored. Self-exclusion is long-term — from 6 months up to 5 years. It cannot be lifted early; it only ends when the chosen period expires.

Start by having an open, non-judgmental conversation with them. Respect their feelings. Reach out to the 662com support team and let us know — we can arrange assistance for their account. Also encourage them to seek help from a professional mental health counselor.

Yes. Lowering your deposit limit takes effect immediately. However, increasing your limit requires a 7-day waiting period — this is in place to protect you from making impulsive decisions.

Absolutely. Age verification is mandatory during registration. In cases of doubt, we require additional identity confirmation. If a minor is identified, their account is closed immediately.
Safe & Mindful Gaming

Play Responsibly, Win Happily

Every player's wellbeing and safety is our top priority at 662com. Create your account today and enjoy gaming with our full suite of responsible gaming tools.

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